A Quick Guide to Using Your Renewal by Andersen® Warranty

When you purchase new windows, they should come with a warranty. Window warranties are a crucial aspect of any window replacement project, and you won’t find deeper warranties than those offered by Renewal by Andersen®. We offer some of the strongest window and door replacement limited warranties you will ever find. 

Trusted window installation company, Renewal by Andersen of Rapid City has compiled a brief guide to help you better understand window warranties. Here’s a quick guide:

1. Know What Is Covered

Identify the Renewal by Andersen product or glass that is involved. Our warranties will cover the cost of repairing or replacing the windows. But if the problem is caused by unauthorized modification of window components or an issue with the wall itself or another part of the home, then the warranty might be void. Check if the fault was caused by the window’s lack of quality or poor installation.

2. Prepare the Paperwork

Having the right information available is important if you want to make residential window services warranty claims easier for window replacement. Provide the serial number of the affected product. Completely describe the problem you have experienced and any attempts that have been made to correct the problem. Provide the address where the defective product or glass can be inspected, and your phone number so that we can contact you.

3. Get In Touch With Us

When you have all the necessary info, contact your sales representative, the nearest Renewal by Andersen® showroom, or our Warranty Service Line. You can also visit our website at www.renewalbyandersen.com. Once that is done, all you have to do is wait for our response as we investigate your claim.

4. Evaluation and Finalization

Two weeks after you receive a notification from us, our staff will contact you regarding the results of our investigation of your claim. We will then arrange the right action to take. Warranty services will be provided by an authorized Renewal by Andersen service provider, who are more than capable of replacing our windows.

Renewal by Andersen stands behind every product it makes with comprehensive warranties that deliver the peace of mind you expect and deserve. We are a replacement window contractor that offers a 20-year limited warranty on Fibrex® and on glass in window sashes and patio doors; a 10-year limited warranty for the frame, sash and locking mechanism; and a two-year limited warranty on installation.

Get your project started today by calling us at (605) 307-5574 or by filling out our contact form. We offer a better way to a better window. We serve clients in Rapid City, SD.